Income protection insurance is separate from Total and Permanent Disability (TPD), Life, or Illness cover. Rather than paying a one-off lump sum, income protection provides an ongoing monthly benefit — typically a percentage of your pre-disability income — while you're unable to work due to illness or injury.
For many clients, this distinction matters a great deal: a TPD claim can take time to assess and finalise, particularly where multiple funds or complex medical evidence are involved. An income protection claim, run in parallel, can provide much-needed monthly income during that waiting period, helping stabilise household finances while the larger lump-sum TPD claim works its way through assessment.
How Thrive Claims Supports Your Income Protection Claim
- Parallel claim management — we lodge and manage your income protection claim alongside your TPD claim, so you're not choosing between the two or navigating separate processes alone.
- Ongoing benefit maintenance — income protection claims often require periodic medical updates and reassessment. We manage this ongoing administrative burden on your behalf.
- Coordination between policies — some income protection policies interact with other benefits (such as TPD proceeds or workers' compensation) in ways that can affect your ongoing payments. We help you understand and navigate these interactions.
- No win, no fee — as with all our services, there's no upfront cost, and our fee is only payable on a successful outcome.
Who Should Consider an Income Protection Claim?
If you hold income protection cover — often bundled through your super fund alongside TPD insurance — and you're currently unable to work, or expect to be unable to work for an extended period due to illness or injury, you may be entitled to ongoing monthly payments regardless of whether your TPD claim has been finalised.
Frequently Asked Questions
Can I claim income protection and TPD at the same time? Yes. These are separate types of cover, often held with the same insurer or super fund, and can generally be pursued in parallel.
How long do income protection payments last? This depends entirely on your specific policy terms, including any benefit period and waiting period specified in your cover.
Does an income protection payment reduce my TPD lump sum? Some policies include offset clauses between different benefit types. We review your specific policy wording as part of your claim to make sure you understand exactly how your benefits interact.
Get a free assessment of your income protection entitlement → | Learn more about TPD claims →