Australian living with a neurological condition

Neurological

Multiple Sclerosis and TPD Claims

Multiple Sclerosis (MS) symptoms can fluctuate, making it hard to know where you stand. Thrive Claims can help you understand whether your circumstances may support a TPD claim.

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Multiple Sclerosis and work

When Multiple Sclerosis Changes Your Ability to Work

Fatigue, mobility problems, sensory changes and cognitive difficulties from Multiple Sclerosis (MS) can make continued work increasingly difficult. If that's happening to you, you may have a Total and Permanent Disability entitlement sitting inside your superannuation right now.

01

What Is Multiple Sclerosis?

Multiple sclerosis (MS) is a chronic condition affecting the central nervous system, the brain, spinal cord and other parts of it. It can affect different areas of the nervous system, meaning symptoms vary substantially between individuals, follow different patterns, and can change over time. For some people, MS has a relatively limited impact on employment. For others, fatigue, mobility problems, sensory changes, vision problems or cognitive difficulties can make continued work increasingly difficult.

Work capacity

Symptoms of Multiple Sclerosis

Possible symptoms include:

01
Fatigue
02
Muscle weakness
03
Numbness or altered sensation
04
Balance problems
05
Tremors
06
Difficulty walking
07
Vision problems
08
Coordination difficulties
09
Muscle stiffness
10
Bladder or bowel problems
11
Memory or concentration problems
02

What This Means for Your Claim

Not everyone with MS experiences the same symptoms.

03

How Can MS Affect Your Ability to Work?

One of the most important aspects of MS for employment can be fatigue. MS-related fatigue may make it difficult to sustain concentration, physical activity or a normal working day, even when other symptoms appear relatively mild. Areas commonly affected include walking, standing, lifting, driving, fine motor tasks, computer use, concentration and memory, and attendance and workplace safety.

04

MS and TPD Insurance

A diagnosis of MS doesn't automatically mean a person qualifies for TPD. The assessment may consider your symptoms, how frequently they occur and how the condition is progressing; treatment, fatigue and physical or cognitive limitations; your occupation, education, training and experience; and attempts to remain or return to work, your prognosis and policy definition.

05

Can You Claim While Still Working?

Yes, potentially. MS can be particularly challenging because a person may remain capable of some work while genuinely struggling with fatigue and fluctuating symptoms in a way that's difficult for others to see. See Can I Claim TPD While Working? →

06

The Invisible Symptoms of MS

Not every MS limitation is immediately visible. A person may look physically well while experiencing severe fatigue, cognitive difficulties, sensory symptoms, poor concentration, heat sensitivity and balance problems. This can make the effect of MS on employment difficult for others to understand. Medical and functional evidence can help document the actual impact.

07

What Actually Builds Your Case

Evidence may include neurologist reports, MRI results, treatment and medication history, functional assessments, physiotherapy and occupational therapy records, work capacity assessments and employment history. See TPD Medical Evidence →

08

Has MS Changed What You Can Do at Work?

MS can create uncertainty because symptoms may fluctuate and your ability to work may change gradually. Thrive Claims can investigate your potential TPD insurance and help you understand whether your circumstances may support a claim.

Questions, answered

Multiple Sclerosis FAQs

Straight answers about multiple sclerosis, work capacity and TPD claims, written in plain English.

Can multiple sclerosis qualify for TPD?
Yes. MS can affect physical, sensory and cognitive functioning, and eligibility depends on the applicable policy and your individual work capacity, not simply the diagnosis itself. See Can I Claim TPD?
Can I claim TPD for MS if I have relapsing-remitting MS?
Yes. The pattern and effect of your symptoms, treatment and employment capacity are relevant, even where symptoms come and go rather than being constant. Documenting the pattern over time can genuinely help. See TPD Medical Evidence
Can MS fatigue impact a TPD claim?
Yes. Persistent fatigue can have a significant impact on sustained employment, and it's often one of the harder symptoms to demonstrate since it isn't visible in the way mobility problems are. See TPD Work Capacity Evidence
Do I have to stop working before claiming TPD?
No, not necessarily. Continuing to work does not automatically rule out a claim, particularly where you're working through significant difficulty or with accommodations already in place. See Can I Claim TPD While Working?
Can I claim TPD through superannuation for MS?
You may have TPD insurance attached to your superannuation, sometimes without realising it. Thrive Claims can investigate potentially relevant cover. See Do I Have TPD Insurance Through Super?
Can I claim TPD for progressive forms of MS?
Yes. Primary or secondary progressive MS can involve a different symptom pattern than relapsing-remitting MS, but eligibility still depends on the effect on your capacity to work and your policy definition. See Do I Qualify for a TPD Claim?
Can heat sensitivity from MS be relevant to a claim?
Yes, potentially. Where heat sensitivity genuinely limits your ability to perform your role safely or consistently, such as in certain physical or outdoor jobs, it may form part of the overall evidence.
How much does it cost to make a claim?
Nothing upfront. Thrive Claims operates entirely on a No Win, No Fee basis, with your fee explained clearly in writing before any work begins. See Our No Win No Fee
What if I have multiple TPD policies from different super funds?
You may have cover attached to more than one fund, particularly if you've changed jobs a few times over your working life. See Multiple TPD Policies & Super Funds
How long does an MS-related TPD claim usually take?
These claims can take longer than average, largely because fluctuating symptoms sometimes require evidence gathered over a longer observation period to properly document the pattern. See TPD Claim Timeframes

Multiple sclerosis often brings unpredictable relapses, fatigue and changes in vision or balance, and when these make steady work difficult, TPD claims may be worth considering. Thrive Claims helps with superannuation claims so you can understand the cover attached to your fund. During flare ups an income protection claim may be relevant, and if your career spans several employers, multiple super funds claims may also apply. Our services explain each pathway.

MS is not caused by anything you did, and diagnosis often follows years of intermittent symptoms. Total & Permanent Disability (TPD) claims eligibility depends on your policy definition and work capacity rather than origin. Claims typically involve physical injury or illness and can include mental health injury or illness, as depression and cognitive changes are common with MS.

If MS contributes to receiving the DSP or support as an NDIS participant, your super insurance may be worth reviewing. Neither creates Total & Permanent Disability (TPD) claims eligibility by itself, but it may have valid basis. If symptoms worsened after a motor vehicle accident, Thrive Claims can help you see which claims may be relevant.

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Has Multiple Sclerosis Changed Your Ability to Work?

Start with a free assessment of your circumstances and any TPD cover held through superannuation.