ABOUT

Thrive Claims was built around a simple idea: Australians dealing with serious illness or injury shouldn't also have to fight their super fund or insurer alone.

We are a No Win, No Fee specialist advocacy firm dedicated to helping people access the Total and Permanent Disability (TPD), Income Protection, superannuation, and insurance entitlements they've often been paying for through their super for years without realising it.

Our Mission

With over 20 years of combined industry experience, our mission is to be the shoulder that injured and unwell Australians can lean on — and the voice for the voiceless when a claims process feels stacked against them. We understand that behind every claim is a person dealing with real hardship, and we treat every case with the urgency and care that deserves.

What Sets Us Apart

We live and breathe claims complexity. Super fund and insurer definitions of "disability," "incapacity," and "own occupation" versus "any occupation" vary significantly between policies. We understand these distinctions in detail, and we know how to build a claim that satisfies them.

We handle multi-fund, multi-policy claims. Many Australians unknowingly hold several TPD or income protection policies across different super funds from past employment. Rather than treating your claim in isolation, we investigate your full insurance history to make sure nothing is missed.

We work hand-in-hand with legal partners. For claims that are disputed, delayed, or unusually complex, we engage our partnering lawyers to strengthen your position — always with your knowledge and consent, and always factored into our upfront fee quote.

We remove the financial risk. As a No Win, No Fee firm, there are no upfront costs and no hidden charges. You focus on your health and your recovery; we focus on your entitlement.

Our Promise to You

We exist to take the stress out of the superannuation and insurance claims process, so you can focus on what matters most — your health, your recovery, and your future. From your first conversation with us through to claim resolution, you'll have a dedicated Claims Specialist who knows your case inside and out and keeps you informed at every stage.

We look forward to servicing you and helping you thrive.

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