Welcome to the Thrive Claims (ABN: 61650339212) website (the "Site"). Please read these Terms of Service ("Terms") carefully before using the Site or engaging our services. By accessing or using the Site, you agree to be bound by these Terms.
1.General Information Only
The content on this Site — including all pages, articles, FAQs, and the "Do I Qualify?" tool — is provided for general informational purposes only. It does not constitute legal, financial, medical, or personal advice, and should not be relied upon as such. Every claim is assessed on its own individual facts and circumstances.
2.No Guarantee of Outcome
While Thrive Claims will use reasonable skill and care in assessing and progressing your claim, we do not guarantee any particular outcome, payment amount, or timeframe. Claims are ultimately assessed and determined by the relevant insurer and/or superannuation fund trustee, not by Thrive Claims.
3.Engagement of Our Services
Nothing on this Site constitutes an offer to provide services, and no client relationship is formed with Thrive Claims until a separate, signed Client Agreement (including our No Win, No Fee fee arrangement) has been entered into between you and Thrive Claims. See our fee structure →
4.Eligibility Tool Disclaimer
The "Do I Qualify?" checklist on this Site is a general guide only. It does not constitute a formal eligibility assessment, and neither a positive nor a negative result guarantees or precludes a successful claim. Only a full review of your individual circumstances by our team can determine your actual position.
5.Third-Party Referrals
Where Thrive Claims engages partnering lawyers or other third-party professionals on your behalf, this will always be disclosed to you and factored into your fee agreement in advance. Thrive Claims is not responsible for the independent advice or services provided by third parties.
6.Intellectual Property
All content on this Site — including text, graphics, logos, and design — is the property of Thrive Claims unless otherwise stated, and may not be reproduced without prior written permission.
7.Limitation of Liability
To the maximum extent permitted by law, Thrive Claims excludes all liability for any loss or damage arising from your use of this Site or reliance on its general content, other than liability that cannot be excluded under Australian Consumer Law.
8.Links to Other Websites
This Site may contain links to third-party websites. Thrive Claims is not responsible for the content, accuracy, or practices of any linked external site.
9.Changes to These Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
10.Governing Law
These Terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of that state or territory.
11.Contact Us
Questions about these Terms can be directed to us via our Contact page.