A Simple, Stress-Free Process From Start to Finish

The first stage is understanding what you can actually claim, before deciding what evidence to gather. For TPD claims, that means looking at the policy alongside your work history and capacity. With superannuation claims, it also means identifying the cover held through your fund. Where a monthly benefit may be relevant, income protection claims can involve a separate assessment. A review of multiple super funds helps establish whether earlier funds hold additional policies, rather than building the whole process around your current account alone. Our claims services bring those different pathways into the same initial conversation.

Gathering evidence then becomes specific to your circumstances. Mental health claims and physical illness and injury claims need records that explain how your condition affects work, not simply its name. For DSP recipients and NDIS participants, the relevant insurance policy still needs to be assessed separately from those supports. The same careful policy review matters for motor accident claimants, whose insurance entitlements may sit alongside another claim. From that starting point, the stages set out above provide a clear structure for preparing, lodging and following up the cover that may apply to you.