Australian living with a neurological condition

Neurological

Dementia and TPD Claims

A diagnosis affecting memory and cognitive functioning changes how you plan for the future. Thrive Claims can help you understand your options.

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Dementia and work

When Dementia Changes Your Ability to Work

Dementia describes a group of symptoms caused by diseases affecting the brain. For someone of working age, a diagnosis that affects cognitive functioning can have a profound impact on employment, particularly where memory, concentration, communication, decision-making or the ability to manage everyday tasks are affected. Depending on the type and progression of dementia, these changes may make it increasingly difficult to perform existing work duties or maintain consistent work capacity.

01

What Is Dementia?

Dementia is a general term describing symptoms caused by conditions that affect the brain; it is not considered a normal part of ageing. Alzheimer's disease is the most common cause of dementia, though other conditions can also cause it.

Work capacity

Symptoms of Dementia

01
Memory loss
02
Confusion
03
Communication problems
04
Behavioural changes
05
Difficulty planning
06
Difficulty making decisions
07
Loss of independence

Work capacity

How Dementia Can Affect Work Capacity

01Memory impairment
02Reduced concentration
03Difficulty following procedures
04Poor judgment
05Problems with planning
06Communication difficulties
02

What This Means for Your Claim

This can be especially significant in professional, administrative, managerial, healthcare, financial, driving and safety-sensitive occupations, where memory, judgment and risk management are central to the role.

03

Dementia and TPD Insurance

A potential TPD assessment may consider the diagnosis, cognitive impairment and functional limitations; progression, medical evidence and occupational requirements; education, training, experience and ability to perform previous duties; and prognosis and the relevant policy definition. The progressive nature of dementia can make longitudinal medical evidence, records showing how the condition has changed over time, particularly important. Dementia can also occur in younger people, and when it develops during working age, its effect on employment can be particularly significant, potentially interrupting a person's career and earning capacity. The impact on work should be assessed based on the person's actual circumstances rather than their age alone.

04

Evidence and Still Working?

Evidence may include GP records, neurologist or geriatrician reports, cognitive assessments, neuropsychological testing, specialist reports, medication records, and occupational and employment records. Evidence from family members or carers may also help treating professionals understand changes in day-to-day functioning that aren't always visible in a clinical setting. Continuing to work doesn't rule out a claim. Early cognitive decline does not necessarily mean a person immediately stops working; some people reduce their hours or responsibilities before eventually leaving employment. Continuing to work does not automatically determine whether TPD insurance is relevant; the circumstances and policy definition need to be considered. See Can I Claim TPD While Working? →

05

When Cognitive Decline Changes Your Ability to Work

A diagnosis affecting memory and cognitive functioning can make it difficult to plan for the future, particularly where employment and financial security are involved. Thrive Claims can investigate potentially relevant TPD insurance through your superannuation and help you understand the claims process.

Questions, answered

Dementia FAQs

Straight answers about dementia, work capacity and TPD claims, written in plain English.

Can dementia qualify for TPD?
Yes, potentially. The effect of cognitive decline on employment may be relevant to a TPD assessment, particularly where memory, judgment or planning ability affect your occupation. See Can I Claim TPD?
Can I claim if I am still working?
Yes, potentially. Some people continue working during earlier stages of cognitive decline, often with reduced hours or responsibilities. Your actual capacity and policy wording remain important. See Can I Claim TPD While Working?
Can dementia affect a TPD claim even without physical disability?
Yes, potentially. TPD is not necessarily limited to physical conditions. Cognitive impairment can substantially affect a person's capacity for employment on its own. See Do I Qualify for a TPD Claim?
Does the specific type of dementia affect my TPD eligibility?
Not necessarily. What matters most is the functional impact on your capacity to work, rather than the specific underlying cause of the dementia.
Can early-onset dementia qualify for TPD?
Yes, potentially. The age at diagnosis does not by itself determine eligibility; the effect on your capacity for employment is what matters most.
Can family or carer observations be used as evidence?
Yes, potentially. Observations from family members or carers may help treating professionals understand day-to-day functioning that isn't always apparent in a clinical setting. See TPD Medical Evidence
Can I claim TPD through superannuation for dementia?
You may have TPD insurance attached to your superannuation without realising it. Thrive Claims can investigate potentially relevant cover. See Do I Have TPD Insurance Through Super?
How much does it cost to make a claim?
Nothing upfront. Thrive Claims operates entirely on a No Win, No Fee basis, with your fee explained clearly in writing before any work begins. See Our No Win No Fee
What if I have multiple super funds relevant to my claim?
You may have cover attached to more than one fund worth checking, particularly if you've changed jobs over the years. See Multiple TPD Policies & Super Funds
How long does a dementia-related claim usually take?
These claims can take longer than average, largely because gathering longitudinal medical evidence showing genuine progression over time takes real effort. See TPD Claim Timeframes

Dementia can quietly erode the skills a job depends on, from following instructions to managing time, and when work is no longer sustainable TPD claims may be worth reviewing. Our superannuation claims team can help locate and assess the cover linked to your fund. An income protection claim may also be relevant, and people with more than one account may be able to pursue claims through multiple superannuation funds. The full range of support is set out on our services page.

Dementia has many forms and causes, including vascular changes, disease and, in some cases, earlier head injury. TPD does not depend on how the condition arose; it depends on your cover and your capacity to keep working. Assessments often consider both physical injury or illness and associated mental health injury or illness.

If dementia is part of why you receive the Disability Support Pension or are an NDIS participant, reviewing your super insurance may help. That support alone does not confirm eligibility, but it may have valid basis. Where symptoms followed a head injury in a motor vehicle accident, Thrive Claims can help you and your family work through the options calmly.

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Has Dementia Changed Your Ability to Work?

Start with a free assessment of your circumstances and any TPD cover held through superannuation.